Company

Merchant operators who got tired of watching good stores lose sales.

We ran commerce operations before we built software for them. That's the whole reason this product looks the way it does — it was designed from the merchant's side of the problem, not the model's.

Background

20+ years in commerce

Across B2B and B2C — marketplace enablement, catalog operations and end-to-end trade, long before any of it became a product.

Partnership

Alibaba.com channel partner

An official channel partner since 2025, working with merchants on catalog and growth operations across marketplaces.

Where we are

Frisco & Bengaluru

Commercial and customer delivery in Frisco, Texas; engineering in Bengaluru, India. A small team, which means direct access to the people who build it.

Leadership

Who you'll actually be dealing with.

A small team. The people who sell it are the people who build it.

Mathew Easow Jacob

Mathew Easow Jacob

Founder & Chief Executive Officer

Founded HOLLOU and led its move from commerce services to an AI-first commerce platform. Owns the merchant and partner relationships the company was built on.

Dhamodhara Naidu

Dhamodhara Naidu

Product Advisor

Owns product and architecture, and runs US market delivery. Works directly with early merchants on how the agent behaves against their catalog.

Bijeesh Balan

Bijeesh Balan

Head of Engineering

Leads the platform build — retrieval pipelines, per-merchant infrastructure and the provisioning system behind every deployment.

Member

Backed by Leading Startup & Technology Programs

Members of startup and cloud programs from NVIDIA, Google, Anthropic, Microsoft and AWS.

NVIDIA Inception Program NVIDIA Inception
Google for Startups Google Startup
Claude by Anthropic Claude Startup Program
Microsoft Azure Azure Startup Program
Amazon Web Services AWS Startup Program

© 2025 NVIDIA, the NVIDIA logo, and NVIDIA NeMo are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. Google, Google Cloud, Claude, Anthropic, Microsoft Azure and AWS are trademarks of their respective owners.

How we got here

Short history, honestly told.

2025

Alibaba.com channel partnership

HOLLOU begins as a commerce services business, working with merchants on catalog operations and marketplace growth.

2025 · Q1

The decision to build

Watching the same abandonment pattern across merchant after merchant — shoppers leaving because nothing on the page answered their actual question.

2025 · Q3

Buyer Agent development starts

Full-screen guided discovery, grounded in the merchant's catalog, built around the questions a search box can't take.

2026

Platform launch

Buyer Agent, Support Concierge and the merchant analytics console running in production, with per-merchant provisioning behind them.

Next step

See it answer questions from your own catalog.

Send us your store URL. We'll index a slice of your catalog and show you the agent answering real questions about your actual products — before you commit to anything.

No catalog credentials needed for the first preview

Apply as an early merchant Try the interactive demo