Catalog-grounded buyer agent

The questions a search box can't take.

When the purchase takes research, shoppers don't type keywords. They ask whether it fits, whether it ships, whether it's the right one. HOLLOU answers from your live catalog — and says so when it can't.

DeployOne script tag
PlatformsAny website
Live inDays, not months
Full screen · sample pool catalog Live catalog
Shopper

HOLLOU

For cloudy water in an 18ft round pool, two options under $100 — both in stock.

Under $100 In stock Best match
Green Algae Package $41.97
Poly-Kill 40 algaecide·in stock·Multi-Function Shock·best match
Black Algae Package $97.96
Algaecide 60 Plus·in stock·TurboShock·alternative

I'd start with the Green Algae Package — green algae is the most common cause of cloudiness, and it leaves budget room.

Every value in annotation ink — price, contents, stock — is retrieved from the merchant's catalog at the moment of the answer. Nothing here is written by the model.

Ask about size, budget, materials…
The difference

A conversation this long doesn't fit in a corner of the screen.

Guided discovery needs room for images, specs, comparison and price. That's the whole argument for taking the screen — not a preference, a constraint.

Conventional chat widgetA corner of the screen
TEXT ONLY
NO PRODUCTS
Answers arrive as plain text in a box too small for a product card. The shopper is still doing the work — reading, then leaving to go find it.
HOLLOUFull screen

“Something easy to set up, under $3,000…”

$1,299
$899
$2,449
Real product cards with images, prices and live stock — compared side by side, added to cart without leaving the conversation.
Built for

Catalogs where the purchase takes research.

HOLLOU earns its place where the basket is large, the specs matter and the shopper has real questions. It is not built for impulse buys.

Product status

What's running today, and what isn't yet.

Most companies at our stage show you a roadmap and let you assume it's all shipped. Here is the honest split.

CapabilityStatus
Buyer Agent

Full-screen guided discovery grounded in your catalog, with add-to-cart and checkout handoff.

LiveSee it →
Merchant analytics

Funnel, transcripts with PII masked by default, and detection of questions your catalog couldn't answer.

LiveWhat’s retained →
Support Concierge

Order status, returns and post-purchase questions, with escalation to a human agent.

LiveHow it works →
Merchant Intelligence

Listing quality scoring and catalog gap detection, drawn from the questions shoppers actually asked.

LiveHow it works →
Voice commerce

Phone and SIP-ready product discovery for merchants who still sell over the phone.

Target Q4 2026
AI visibility (AEO/GEO)

Tracking and improving how your products surface inside ChatGPT, Gemini and Perplexity.

Target Q4 2026

If a row shows a target quarter, it isn't in your contract and we won't demo it as though it were. We'd rather lose a deal on scope than win one on a promise we haven't built.

Member

Backed by Leading Startup & Technology Programs

Members of startup and cloud programs from NVIDIA, Google, Anthropic, Microsoft and AWS.

NVIDIA Inception Program NVIDIA Inception
Google for Startups Google Startup
Claude by Anthropic Claude Startup Program
Microsoft Azure Azure Startup Program
Amazon Web Services AWS Startup Program
Early merchants

We're looking for merchants to build this with us.

We're pre-launch and we're not going to pretend otherwise. What we can offer early merchants is the thing you can't buy later: direct access to the people building it, and real influence over what gets built next.

01

White-glove setup

We configure it against your catalog ourselves. You don't get handed a doc.

02

30–60 day pilot

On a controlled slice of your traffic, not your whole storefront.

03

Success criteria agreed first

We write down what "working" means before launch, so neither of us moves the goalposts.

04

No long-term contract

If the pilot doesn't show what we hoped, it ends. One line removes the agent.

05

Founding pricing

Preferential rates that hold after the pilot, for as long as you stay.

06

Roadmap influence

The in-development list gets reordered by what early merchants actually need.

Apply as an early merchant

No catalog credentials needed to start. We'll tell you honestly if we don't think your catalog is a fit — that's a faster answer for both of us.

See it answer questions from your own catalog.

Send us your store URL. We'll index a slice of your catalog and show you the agent answering real questions about your actual products — before you commit to anything.

No catalog credentials needed for the first preview